Professional Certificate in Feedback and Coaching Techniques for Career Growth
-- ViewingNowThe Professional Certificate in Feedback and Coaching Techniques for Career Growth is a comprehensive course designed to enhance your coaching and feedback skills. This program emphasizes the importance of constructive feedback and effective coaching in fostering personal and professional development.
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GBP £ 149
GBP £ 215
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⢠Understanding Feedback and Coaching Techniques: This unit will cover the basics of feedback and coaching, including the differences between the two and when to use each one. It will also introduce the key principles of effective feedback and coaching.
⢠Active Listening and Communication: This unit will focus on the importance of active listening and effective communication in feedback and coaching. Participants will learn how to ask open-ended questions, summarize and paraphrase to ensure understanding, and use nonverbal cues to convey interest and engagement.
⢠Giving Constructive Feedback: In this unit, participants will learn how to give constructive feedback that is specific, objective, and actionable. They will also explore the importance of timing, tone, and context in delivering feedback, as well as how to handle defensive reactions.
⢠Receiving Feedback Gracefully: This unit will cover best practices for receiving feedback, including how to listen actively, ask clarifying questions, and avoid becoming defensive. Participants will also learn how to use feedback as a tool for personal and professional growth.
⢠Setting Goals and Creating Action Plans: In this unit, participants will learn how to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and create action plans to achieve them. They will also explore strategies for tracking progress and adjusting plans as needed.
⢠Building Trust and Rapport: This unit will focus on the importance of trust and rapport in feedback and coaching relationships. Participants will learn how to build trust through reliability, authenticity, and empathy, as well as how to maintain trust over time.
⢠Providing Career Guidance and Development Opportunities: In this unit, participants will learn how to provide career guidance and development opportunities that align with individual goals and organizational objectives. They will also explore best practices for mentoring, coaching, and sponsoring others.
⢠Measuring Coaching Effectiveness: This unit will cover strategies for measuring the effectiveness of coaching programs, including setting clear objectives, tracking progress, and soliciting feedback from participants.
⢠Overcoming
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